Marketing Coordinator

Responsible for developing, nurturing and providing excellent service to guests and prospective guests; Ensure promotions and special events are executed efficiently and correctly; Works under the direction of the Marketing Manager and assess impact of promotional campaigns, special events and guest relations reports; Analyze and identify programs and activities that support and enhance customer loyalty; Ensure database integrity; runs W-9 reporting for guests when needed. Accountable for the accurate distribution of all promotional assets and strict adherence to the rules, regulations and policy and procedure that govern said promotions; and serve as the main point of contact for the Marketing Manager and General Manager. 

 

High School Diploma or Equivalent required. Associate Degree in Marketing, Public Relations, or related field a plus.

 

EXPERIENCE 

Experience in marketing, public relations or customer relations capacity. Preference for casino industry background, however other related public relations centered business experience will be considered. 

Intermediate skill level with PC, using software such as Excel, Word, Microsoft Outlook, Peoplesoft, Player Tracking and business enterprise systems.  Must possess above average oral and written communications; capacity for public speaking.  Well developed interpersonal skills to present concepts, persuade and influence, positively interact with customers, dignitaries, employees, vendors and general public. Above average analytical abilities to construct, collect, evaluate and interpret databases on customer play, preferences, objective and subjective aspects of customer satisfaction, effectiveness of programs and marketing objectives.

Obtain/maintain Winnebago Tribal Commission Gaming License. Drivers license required. 

Physical 

Ability to maneuver in all areas of casino, travel to off site venues, which may include inside or outside topography. Visual acuity to discern and examine text, graphics, color and symmetry.  Speech to communicate clearly, express ideas and convey information in an understandable manner.  Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences.  Routinely lift 30 pounds and may occasionally lift 30-70 pounds.  Manual dexterity to operate office equipment and examine documents, records and files.  Refer to Human Performance Evaluation for specific physical demands.

 Mental 

Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions.  Comprehension in assessing and analyzing alpha, numeric and visual data; completing required documents accurately.  Mental capacity to tolerate stress, conduct tasks under critical deadlines.  Ability to concentrate on task over a period of time without being distracted. 

Environmental 

Work in office and casino operations containing second hand smoke, high noise level and bright lights.

WinnaVegas Casino Resort applies American Indian Preferences in its hiring practices.    The above statements are intended to describe the general nature and level of work being performed.  They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel.  WCR reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.